Privacy Policy

App Name: SharedCare.app
Last Updated: May 2026

1. Introduction
Welcome to SharedCare.app ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our mobile application.

2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the app. The personal information that we collect depends on the context of your interactions with the app, and may include:

• Account Information: First name, last name, email address, phone number, and password.

• Care & Wellbeing Data: Information you log regarding visits, scheduled appointments, and wellbeing history notes.

• Group Data: Information shared within your designated "Family Group," including member connections, group names, and shared schedules.

• Device & Usage Data: Information about how you interact with our app, including push notification tokens, device types, and crash logs to help us improve the app.

3. How We Use Your Information
We use the information we collect or receive for the following business and operational purposes:

• To facilitate account creation and logon processes.

• To provide our core services: Allowing you to log visits, schedule appointments, and update wellbeing history.

• To send administrative information and notifications: This includes sending in-app push notifications and SMS text messages (e.g., appointment reminders or new member alerts) via our third-party communication providers.

• To facilitate communication among Family Groups: Sharing relevant logs, schedules, and wellbeing updates with the specific members you have authorized in your group.

4. How We Share Your Information
We only share and disclose your information in the following situations:

• Within your Family Group: Data you log (such as visits and wellbeing history) is actively visible to other authorized members of your specific Family Group.

• Third-Party Service Providers: We may share data with trusted vendors who perform services on our behalf, such as secure cloud database hosting and SMS notification routing.

• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or court orders.

5. Data Security & Retention

• Security: We use appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

• Retention: We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

6. Your Data Rights
Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. You can typically manage your data directly within your account settings or by contacting us.

7. Purpose of Data Collection
We use your entries specifically to support caregiving and family transparency, including syncing care logs instantly for all family members and sending urgent alerts about health status changes to ensure platform safety and account integrity.

8. Children's Privacy
Our app is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age.

9. Account Deletion
You can permanently delete your account and associated data at any time through the Family tab > Edit Profile > Delete Account. If you are a Family Owner, deleting your account will also delete all linked family member accounts and their data.

10. Securing Your Information
Privacy is built into our core. We never sell data. Only those you choose to invite into your family circle can view the logs and updates shared.

11. User Controls
You manage your data. You can review, update, or permanently remove your care logs and account through the app.

12. Contact Us
If you have questions or comments about this notice, you may email us at info@sharedcare.app.